Returns & Exchanges
At Design Essentials, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns on all products in their original packaging.
Initiate Your Request
Log into your account portal and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused items in their original boxes, ensuring all seals remain intact to qualify for a full refund or exchange.
Ship Your Package
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing